Normally it takes around 3-5 days after our initial meeting (online) - as soon as I have all necessary information, I can start to develop the formulation and make the prototype.
This is simple: if you are unsatisfied with the result, you get your money back. I usually make prototypes based on the info you provide, you try it, and then I finalize the product according to your wishes (so you will have a chance to change things you don't like in your product). There is always a small chance that you won't be happy with the final result - but don't worry, we will sort it out.
If you enjoy the product and want to reorder using the same formulation, you can do it with 30% discount. Your order will be ready in 5 to 10 working days after receiving the payment.
Well, it depends on the ingredient - I will be happy to discuss it with you at our initial meeting. If I consider it safe and suitable for you, and if it does not go against my ethics, I will be happy to collaborate.
I formulate my products to support one another, and of course, in the ideal world, it is better to order at least day cream, night cream, and serum. Face toner and a face mask will also be a good addition to this program 🙂 But you can indulge yourself even with one product of your choice - you can start with it and then continue your journey if you like the result.